1st Time User and baffled

I setup Glasswire and ran it for the 1st time 9/9/2020. At the time I only had my router, and laptop online. When I checked Things (devices) the Mac address for my router was correct but for my Laptop I did not recognize the Mac Address and I was staring at the screen wondering why it was showing a Mac address that I didn’t recognize it literally changed to the Mac Address I did recognize. Any thoughts?

@Salvy

If you use the /ipconfig all command with your laptop does it match up with our info?

Could it be your cable modem that you’re seeing and not your laptop?

Thanks for responding Ken, ipconfig was the first thing I checked and it did not match up. However, I did recently purchase a new Modem, and I bet that when I get a chance to confirm it will be ok. Did not think of it sooner.

Thanks again,
Salvy

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Ken,
Checked Modem it was not the Mac Address , Any thoughts?

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@Salvy

Nothing on IPconfig matches up at all? If you press “scan” with our software is the device still there?

I would try IPconfig and scan both simultaneously to double check. If the issue still exists let me know and I can provide a logging version of our software to investigate further.