So i installed the latest software recently .64b
all as been well
2 days later
- on bootup Glassware tray icon is no where to be found
- start up items list glasswire as enabled
- glasswire is running + computer idle components
- No tray icon is visible
- using the gl;asswire shortcut just launches another glassire instance but no UI
im going to try a reinstall later but, thought this should be documented\
updated:
Reinstall worked…
Sorry for the problem. Are you using any other security software that could be blocking GlassWire from starting?
No I use bit defender av only
It’s been flawless for months . like I say it was only the ui that was not loading + tray icon the service was running
Please email our helpdesk https://www.glasswire.com/contact/ if you’d consider sending some logs that we give you instructions on how to generate.
will do where are logs stored by default?
We’d send you a custom version to test with instructions on how to make logs. GlassWire’s public version doesn’t make logs.