I have never heard of delayed-start solving something with GlassWire but I don’t think it can hurt.
Meanwhile we have a ticket open with our team on your issue. I will let you know what they want to know next. Thanks for your patience.
I have never heard of delayed-start solving something with GlassWire but I don’t think it can hurt.
Meanwhile we have a ticket open with our team on your issue. I will let you know what they want to know next. Thanks for your patience.
Our team said if you would turn on logging and recreate the issue then it might help us find the problem.
How do I turn on logging?
Stop the GlassWire service with the task manager under “services”.
Open the file: C:\ProgramData\GlassWire\service\glasswire.conf as administrator with Notepad.
Set parameter LogEnabled to “true” and save changes.
Start the GlassWire service again by right clicking under the task manager and services.
When the issue shows up again please send us the logs from C:\ProgramData\GlassWire\service\log as soon as the issue is reproduced. You can message me privately in the forum if you prefer, or email us https://www.glasswire.com/contact/.
If you email please provide a link to this forum thread so I know what the logs are about. Thank you for reporting this issue.
Yesterday I changed the startup of Glasswire service to delayed startup. This morning when I booted up the Glasswire FW was on and working. I feel I should keep an eye on it for now and if it starts misbehaving then I will follow the logging instructions.
Ok so setting the service to delayed startup fixed this issue. I have set it backup to normal startup in services, enabled logging and rebooted. The problem showed upon rebooting. I will message you with the link to the log files. For the time being I have re-enabled the delayed startup of the Glasswire service so that the firewall works and disabled further logging…