Firewall shuts down after computer reboot

I had the older version and took advantage of the free upgrade to version 2. I have Windows 10 and I love Glasswire. There are few programs I fit into the ‘love’ category but this one fills the bill.

I have found, however, that when I reboot my computer that while initially GlassWire keeps the firewall exceptions active that shortly after when I go back and check they are no longer being monitored and I have to turn it on again. When I first discovered this I thought I had done something wrong but this is repeatable for me and quite a problem when you think that your fire wall exceptions are being blocked and you find later that they are not.

Am I doing something wrong or is this an issue?


It sounds like our driver is crashing. Are you seeing any .dmp files on your desktop? If so can you email them to us?

A potential fix is to uninstall GlassWire, reboot, then reinstall with our “clean” install option with the installer. Sometimes there is a problem when upgrading from GlassWire 1 to 2, and a clean install almost always solves it.

After reading some posts about upgrading, I did originally do a clean install after uninstalling version 1. There were no dmp files. Other than uninstalling and re-installing any other suggestions? Will it keep all my settings if I uninstall?


Sorry, I should have mentioned how to back up your settings/database if you want to:

Before doing a clean install you could try just a normal reinstall and see if that solves it.