FireWall...why 15

Does not appear to be functioning … indicates OFF … cant seem to turn it ON… any help please…


Sorry for the issue. Let me help you fix it.

Do you use Windows or Android, and is this our paid or free software version?

Thanks… Windows and paid for…


Please go to add/remove programs and uninstall GlassWire, reboot, then reinstall our latest version with the “clean install” option.

Now try to turn on the firewall again and let me know your results.

If you have not already, please go to your order email and follow the instructions to activate our paid version.