GlassWire does not display all connected devices

[Paulus]

Hello Forum,
Before posting here, I did search or previous, related posts.
I did read: one at Can’t see all devices
However all this seemed to do for me was to muddy the waters.
Here’s the issue:
I have a small WiFi network at work enabled by a TP-Link ADLS Modem Router with no Guest feature.
I only have 2 devices connected to it, a desktop PC and an Asus laptop.
GlassWire displays them both in its Network page, so no problem there.
But when my wife connects her Samsung (Android OS) Note 4 mobile phone to the WiFi, GlassWire does not seem to detect it at all.
I have repeatedly re-booted, so what could I be doing wrong?
Thanks for any help.
Paul > Melbourne > Oz

[Ken_GlassWire]

@Paulus Are you able to ping that Android device from your PC? Please try and let us know your results.

[Remah]

@Paulus, if you don’t know the mobile phone IP address, here’s how you can ping all devices in your network:

Can't see all devices

Yes, your computer running GlassWire has to be able to see the device. If your computer is cable connected and your phone is wireless connected then you may not be able to see it. If you want to, here is how you can ping all the devices on the subnet that your computer is on. Open a Windows command window: Press the Windows key to get the Start menu Type in “Command” to search for the “Command Prompt”. Select “Command Prompt” Another way to do it is: Press Windows key + R Enter “CMD” And…

[Paulus]

Hi Ken_GlassWire and Remah,
No worries, issue resolved.
GlassWire now dutifully detects both of my missus’ Android devices.
Your suggestions helped me, as well as using Command Prompt arp -a.
I also used the freeware ‘Advanced IP Scanner’ freeware to confirm IPs.
Thank you.
Paul > Melbourne > Oz