glasswire mobile

hi, i need help. i bought a glasswire mobile subscription for android, but i also have a problem turning on the firewall. when I turn it on it is still in the off position. you don’t know someone where the mistake happened. I also use vpn. Please advise and thank you in advance.

@hopskirk

Sorry for the issue!

Android can only use one VPN at a time. If you turn your other one off temporarily then try to switch on ours does it solve it?

Android only gives us a VPN as a way to block with our firewall so we’re kind of stuck with this scenario.

Do you see any other error messages? Is this a new phone you got or your old phone? Did GlassWire work before and it stopped working or has it never worked?