Glasswire wont connect to the local server after latest update

GlassWire Help
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Glasswire wont connect to the local server after latest update…

Worked perfectly before

What to do?

1 Like
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Same. Looking now to roll back to previous version

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Sorry for the issue. In GlassWire itself there is small link that links to a help page we put together.

@Derrick_Taylor_David @Ben

Why can’t GlassWire connect to its local server and why won’t GlassWire’s graph load?

GlassWire for Windows has a local Windows service that runs locally on your PC. This Windows service keeps track of your network activity for your PC or server. If that Windows service cannot start then GlassWire cannot graph your data usage.

Please note your graph data never leaves your PC, and we at GlassWire cannot ever access that data since it’s only stored locally on your own PC or server. Our privacy policy explains how we can’t ever see your data.

If you are experiencing this problem first try rebooting your PC. If GlassWire still cannot run please uninstall GlassWire in add/remove programs, then reboot your PC (this is an important step in the process), then reinstall GlassWire while checking its “clean install” option in its installer. You can download our latest software from our download page.

If GlassWire’s graph will still not load please check to see if the following Windows services are running in the Windows task manager:

  • WlanSvc (WLan AutoConfig)
  • BFE (Base Filtering Engine)
  • EventLog (Windows Event Log)

These Windows services are usually on by default unless you disabled them. If you find these services are running but GlassWire will still not run please consider running Windows Update. With very old versions of Windows GlassWire may not run properly. After updating your device please once again try a clean install with GlassWire in the order listed above.

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I’m affraid to delete the old version since I have lost my key. How to get my key back?

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It’s up and running and I didn’t have to use the key after I reinstalled it.

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@Ben

I’m glad it’s working! Yes, GlassWire keeps your key even with a clean install. It would be annoying to make people always have to re-add their keys so we don’t delete that information.