Host Process for Windows Services "Application changed"


#1

I am getting alerts like the one below. I found threads going back to 2014 that mention this issue. I did a fresh reinstall of Glasswire, deleting app data. But now it happened again. My computer is not infected. It seems like previous customers have tracked this down be happening when Windows Defender updates.

Is there any chance you could have a look at this? I mean, I realize that it’s a false positive and false positives happen. Just seems odd that it’s been 2 years and still not fixed.

I just looked at my Windows Defender and it actually looks like I’ve had it turned off for a long time. Perhaps that info might help you reproduce the issue.

Previous threads


#2

@aces

We have made changes to the host monitor system many times since 2014, so saying it is not fixed in 2 years is incorrect. Nobody has reported this problem in awhile and we are unable to reproduce this on our test machines.

The scenario you are describing is probably due to a Windows update and it is correct. Did you run a Windows update at that time?


#3

Hi! No I did not run a Windows update. It is possible that Microsoft Security Essentials was updated though. It does not happen at every MSE virus definition update, but perhaps it happens when MSE is updated itself.

I don’t understand what you mean with “saying it’s not fixed in 2 years is incorrect”. I understand that you are continuously working with improving the software and that’s great. However, I got this issue now and it appears to have been reported 2 years ago. It’s strange that you haven’t been able to replicate it.

Anyways, I’m intending on upgrading to Win 10 soon and I expect this won’t be happening anymore after that. It’s only been reported on Win 7 right?


#4

Hello, this post is old, but I needed to reply to this post since there seems to be a wrong concept that this issue may only appear in Windows 7. I see the same issue in Windows 8.1 with my paid version of Glasswire. My Windows update is set to never update and I manually update Windows and Windows Defender. The dates that the application info change in the Glasswire alerts do not correspond to windows updates. These alerts have occurred through multiple versions of Glasswire and even after uninstalling and re-installing Glasswire. Since I have confirmed that there was no malware on my device, I decided to just ignore this type of alert and appreciate all the other helpful alerts. I am not asking for help, just trying to add info and support to others concerned by the alert.


#5

@sueska_gw

If you go to the top left GlassWire menu and choose “About”, what version do you have?


#6

Ken, I am on version 1.2.102. I suspect you will be asking me to update to your newest version?