How to swap licence to another computer?

1

how to swap licence to another computer?
I need to swap my licence to my laptop for a month or so, can I do this?
Tony

2

Hi @Beta01,

Which license type to you have? If you have our new cloud based licenses “Premium” then this is really easy to do:

  1. Navigate to the Management Console > Endpoints page.
  2. Delete the endpoint.
  3. From the new device log in to your GlassWire account and follow the flow to upgrade.

If you have a old legacy license code (Basic, Pro or Elite), these are limited to the number of times they can be activated.

  1. Navigate to Setting > Account > click “Deactivate device”.
  2. From the new device, upgrade via activation license code.
  3. If you get an error that the code has been used too many times, then please email into help@glasswire.com where we can assist further.

Best,
Katie

3

ok so where do i find my activation key?

4

This is a good question, I have been asking for the last few days.

5

Hi @IDontHave1 and @Beta01

You will only have an activate key if you have one of the old license types (Basic, Pro or Elite), in which case the key is in your confirmation of purchase email from cleverbridge. Since November 2022 we switched to the new license types called Premium, these do not have activation keys.

If you are unsure of the license type you have please send an email to help@glasswire.com where I can assist you further.

Thanks,
Katie

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