Well, it’s not good if GlassWire cannot read data. I just tried this test once again on my own personal PC and it’s completely up to date with Windows 10 and it worked fine for me also.
Please note that we’ll have a completely new update out with a completely new backend in a week or so. Please be on the lookout for our forum announcement. If you still have this issue with that update then we’ll be interested to see how it’s possible and we may ask you to test a logging version of GlassWire if you are available to do so.
The logging version will keep logs on your own PC that you could email us if you wanted to find the cause of this issue. I’ll have to ask our team if it’s possible to make a logging version to detect this issue or not since it seems fully controlled by Windows itself. Maybe if both people with this issue tested a logging version we could see what app could be responsible, or perhaps it’s some type of unusual VPN setup or unusual network settings that control how your data is used somehow.
Also it probably wouldn’t hurt if both of you did a Windows Defender scan, or some type of antivirus can just to confirm your PC isn’t somehow infected with something.