I have a strange issue with Glasswire 1.136b (free edition). Ever since updating to this version, at precisely midnight each day, the application will crash and Windows will present me with a small error dialogue stating simply that “Glasswire has stopped working.” I am then unable to restart the app until at least a full minute has passed, thus making the time 00:01 AM.
I am running Windows 10 32-bit Home edition, and apart from this recurring crash, everything else has been working as it should with your product. This issue was not present in any of the previous versions of Glasswire that I’ve used. I’ve tried fully uninstalling and reinstalling, but the problem persists.
Hoping you can shed some light on this. Many thanks!
We had one other user report this. Can you try upgrading to our latest version we just released and see if this is solved? Just go to https://glasswire.com.
Yes, both the system time and GlassWire time match and are correct.
As far as I’m aware, there’s no conflicting software on my set-up and certainly nothing that makes any time-related changes at Midnight or otherwise.
If I’m completely honest, I don’t really expect a resolution to this. It appears to be far too nuanced an issue to be able to replicate, or, indeed, to be able to properly investigate. It’s a minor irritation in an otherwise very good piece of software that I use for free, so I’m quite content to put up a single minute of idiosyncratic dysfunction.
I did find a thread on this forum entitled “Changing auto DST setting crashes Glasswire UI” when I was googling the fault module (Qt5Gui.dll) and wondered if it could be related in some way? I can’t post the URL due to being a new user, apparently.
Did you try a clean reinstall? Make sure you Deactivate Glasswire>Uninstall>Reboot>Go to C:\ProgramData\Glaswire Folder and Delete>and install the new version. Note C:\ProgranData is a hidden area so you can copy and paste in the RUN Command %ProgramData% then Delete the Glasswire Folder before reinstalling.
I am also seeing this crash. Crashed right at midnight, and then when I restarted the app back up, it crashed again, then I started it up again and it worked. Not sure what the deal is. Is there anything I can provide to help here?
Same here for me. Using Version 1.1.39b. And it only crashes for me when I am on the “Usage” Tab and have selected “Day” in the top right corner… Then it’ll crash at 00:00 and at 00:01 I can select the Usage Tab again without any issues
Paddy’s suspicions about the problem occurring whilst the ‘usage’ tab is selected appear to be entirely correct. It’s the tab that I’ve had open at every crash, as it’s essentially my default GlassWire view. So, just before Midnight I switched to the ‘graph’ tab and GlassWire stayed entirely functional, with no problems whatsoever.
