Problem installing Version 2.0.115


#1

I am using Glasswire for almost a year and I regularly update it to the latest version.

But when the Version 2.0.115 came up i tried to install it but it didn’t work.

It gave me this error message:

I am running windows 8.1 64bit on lenovo Z50-70 laptop.

I really hope you can help me with this because I used Glasswire quite often.


#2

@klb

If you run Windows Update does it solve it?

Did you get any .dmp files on your desktop? If so can you email it to us using Google Drive, or Dropbox, or something similar?
https://www.glasswire.com/contact/


#3

how can i find if i have received any .dmp files?


#4

@klb

You will see a file called .dmp on your desktop. It will only be on your desktop, nowhere else. See any?


#5

no. there is nothing like that.
any other reason?


#6

@klb

Did you see the suggestion about running Windows update above? Did it make any difference for you?


#7

Thanks for your info .