Remote Server Connectivity Issues

Good day,

I’m having an issue with the Remote Server.

When we run the Remote Server, it can see the other PC fine, and it displays it’s Usage just fine, but when we try to do it with the other PC to monitor vice versa, it’s stuck on the connecting screen.

Both PC’s ping each other with no issues.
We tested if the issue persists with the Firewalls off, but still no connection.

Do you know what settings may prevent the connection from being established on the one, but not the other PC?

Looking forward to your feedback and thank you for a wonderful product.


Please go through all these steps and see if one could have been left off

If you make a blank password (temporarily) for the remote PC does it solve it?