What are these alerts with red circle, date/time and '0'


#1

Just got Glasswire basic today.
What is the alert with the red circle that simply says 0 next to the date/time? There is no way to click it. It happened 10 or more times earlier today but I never noticed any of them until just now I saw a red circle over an alert. What can be causing this? It looks like some other program has disabled something here. They may have been more descriptive alerts earlier. Don’t know.


#2

@Glassw

Can you post a screenshot? What version of GlassWire are you using if you go to the top left menu and choose “About”?


#3

Sure. Here is a screenshot:
Glasswire%20Red%20Alerts


#4

@Glassw

It looks like perhaps your database is corrupted, or it’s some other type of bug. If you go to our “About” menu what version of GlassWire are you using?


#5

Should be the version I downloaded and installed this morning. Anyways it seems to go side by side with the alert. Each alert gets its own red circle 0 alert. Just now another one happened. This wasn’t happening earlier that’s why I just noticed. It just started after the reboot, which also would have reinstalled plenty other things I just installed today. Maybe a hard reboot will fix it. I will try one a little later and let you know.


#6

@Glassw

Could you go to the top left GlassWire menu and choose “About” and let me know what version it says there? If it’s a bug with our latest version we can then try to recreate/fix it, but I’m not sure what version it is because we just released an update very recently so you could have installed our older, or new version.


#7

2.0.80. Downloaded and installed right after that, this day.
Does still possess the blank red circle and 0 item.
Even after a hard restart.


#8

You should uninstall, reboot, then reinstall our latest version using the “clean” install option with our installer. You’re using a very old version.


#9

Seems to have worked. Additionally I changed the install location because installing to the 86 programs didn’t seem too accurate


#10

I’m glad it’s fixed now! Looks like you had an old version.