It looks like version 3.3.678 did not fixed problem of GlassWire crashes on intensive network usage. Are there any updates when it will be fixed? Problem persists since November.
Hi @Scyzor-yk,
The latest version does not yet have the new kernel driver as it is still in the testing phase. Thanks for your patience, it should be ready soon!
Brst,
Katie
Thanks for letting us know it wasn’t included in this release.
I’m having the same issues: was working good two versions before 3.3.678 and now back to crashing at startup and at random times
Any updates on the subject? Thanks
Hello @Scyzor-yk,
over the course of the next few weeks we will release a new version that should overcome at least part of these crashing issues, we are still testing it.
We appreciate your patience and ask for some more.
Andrea
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Hi @matawak, please reach out to help@glasswire.com.
Thanks
Stopped using GW since Jan 24 due to this problem.
Under previous owners i have been using GW for around 4-5yrs with minimal problems, since take over imo GW has fallen down. Support is rarely answered within acceptable time periods, email or forums. The new kernel you claim will sort this problem out was signed by MS back in May, promised for release ever since. This is a cracking example of “fixing code until it breaks”.
Andrea from GW put out this statement a month ago:
“over the course of the next few weeks we will release a new version that should overcome at least part of these crashing issues, we are still testing it.”
After all this time you’re telling us that this new Kernel “SHOULD OVERCOME AT LEAST PART OF THESE CRASHES”
Seriously Who is confident in installing the new version of GW when finally released?
Sorry for the rant but seeing GW go from being a breath of fresh air to feeling my my head is in a plastic bag every time i boot my system is at best, very frustrating.
If you EVER get a chance to re-install the previous owners Operating System (the way they worked and deal with end users) give me a shout i just may give this another try.
All the best!
P.S Sorry forgot to mention… The website landing page… Really!
Sorry for jacking this thread… But when you see this, you no NOBODY from Glasswire is manning the port.
Hands up if you miss @Ken_Glasswire
Yes I miss @Ken_Glasswire
over the course of the next few weeks we will release a new version
OK guys, few weeks passed. What is the status of the fix? Or maybe it is a “feature”?
The silence, the hard spamming of the forum does suggest Staff may not have control over the server. So the questions are simple, have GW been hacked? or is this the worst case of neglect you will ever see?
As a precaution, those who are signed into the Glasswire portal should sign out and block glasswire from having access to the internet for now or Until someone from glasswire shows presence. Right now i wouldn’t be throwing caution to the wind.
I dont know for sure but something isnt right here!
If a new build is offered don’t install other wise were fine unless we hear from Glasswire staff! I tried emailing pinging them on X they don’t have a support phone number so I don’t know what else to do and no responce. I just hope it’s not abandonware???
Thank you @Ferdinand for sharing your concerns. I’d like to clarify that our forum and software are separate and not interconnected.
We did experience some spam issues on the forum due to a bot, but we’ve promptly removed those messages and put in place a new filter to prevent future occurrences. I’m truly sorry for any inconvenience this might have caused, and I want to assure you that this issue does not affect the software itself.
Regarding the kernel update, we completely understand your frustration with the delay. This is a major update that has taken several months to develop and is currently in beta testing. We’re working hard to release it as soon as possible, and we genuinely appreciate your patience during this time.
I also wanted to gently mention that some of the comments in your message seemed to go beyond constructive criticism and felt more personal. We really value your feedback and encourage open dialogue, but we ask that it remains focused on improving the product and supporting our community.
Our team is committed to continuous improvement, and we truly believe in maintaining transparency and openness in everything we do.
To conclude, I want to reaffirm our commitment to the security of our users’ data. Any delays in communication on this forum should not be interpreted as a lack of oversight or security.
For urgent matters, we always recommend reaching out via email at help@glasswire.com.
Thank you again for your understanding.
We’re here to support you and always open to constructive dialogue.