I am doing this from my phone because I can’t get my laptop to connect to the Internet, it’s a long story. So I used my phone to buy myGlassWire Premium, So I could get a code to upgrade my PC GlassWire to premium. Got an email with all the billing information, how long my subscriptions for, etc etc, but no where on the receipt does it give me an activation code. So how do I get my activation code so I can activate my PCs Glass Wire Firewall program. Can someone tell me where I can get it or find it. They keep wanting to download it onto my phone but I only bought one license and I want that license to be for my PC not my phone even though I bought it through my phone that’s because I couldn’t get on the internet because my computer’s messed up, something keeps blocking my internet connection and I’ve tried everything. The only thing I’m left to do is reset my computer which I don’t want to do. I thought installing glass wire and getting the premium features might figure out what’s blocking the connection I don’t know. But without a license I can’t do anything please help me somebody.
Send email to help@glasswire.com
They can sort any of your problems
All the bset
Same problem. I emailed all the glasswire emails (help support activation bugs)
I am in Canada. Chose Canada (and it still made me put in a ZIP code which I had to workaround because it was a required field. My address was captured correctly with correct Postal Code in the billing instructions, by the way).
Really bizarre stuff. my “glasswire” login which I accessed via the dashboard on the PC redirected me to something with words containing “portal us east 2 dot protect dot glasswire dot com” (system is not letting me add the link) backslash app backslash plan when I first signed up. The invoice shows I have 0/5 devices activated (family plan). However, even the device I registered on did not activate! And there is zero info on activation codes. I first want to activate the device I signed up on (no QR codes, please. I will manually input them all on every device. I figured it would automatically start on the device I registered on too).
Today, strangely, my Glasswire login was not recognized by this forum and I had to re-register my email with a different password because I am now questioning the legitimacy fo this.
I was also charged in USD. This was not disclosed during the checkout process. The invoice charged me in USD (even though I selected “Canada” location). Please help.
Maybe this doesn’t work in Canada. Please help.