Am having issues with phone

Mobile
1

I am having issues with some apps not fully connecting to internet on ONEPLUS 7 PRO

Dropbox app does not allow me to go to Vault.
Oxygen Updater dose not connect to internet.
Community app not going to internet.

This is happening around 5 minutes after reboot of phone.

This may be happening in other apps.

If I turn off GlassWire Firewall all is OK.

Please advise what should be done to resolve issue.

Thank you.

2

@jaburmester

Sorry for the issue.

  1. Go to Google Play and update to our latest version.

  2. Go to our bottom right menu and choose “settings” then “firewall” and switch to “default”.

Did it solve it? If not, can you reboot your phone and see if it solved it?

3

This seems to have worked.

Thank you.

1 Like
5

I have solved issue.

I tried reinstallation with no luck

What seems to have worked is changing Firewall settings from Experimental to Default.

6

I have same issue again with GlassWire firewall not turning on but this time on Android 12 Phone.

Can anyone please help solve issue.

Thank you.

7

Try rebooting your phone. If that doesn’t work then try reinstalling. Hope that helps! :grinning:

8

I have already tried rebooting phone and reinstalling app with no luck.

Any other ideas ?

9

Do you have a subscription? It’s only 4.99 per year. You can still use the app without the subscription for 30 days, after that, the firewall will not work but it still will monitor your apps. :grinning:

10

Yes I do have a subscription.

So this is not the issue.

11

As stated previously issue only occurred in Android 12.

12

Was trying to think of other possibilities but I’m drawing blank. Only other thing I can think of is email help@glasswire.com someone there can help that knows about Android 12.