BSOD with Glasswire 2.3.335 and Intel UHD driver 30.0.100.9805

1

Subject says it all. I’ve been getting BSOD with Glasswire 2.3.335 since upgrading to the latest Intel UHD graphics driver (30.0.100.9805). I don’t have problems once I downgrade the graphics driver.

Here’s the error:
Bug check code
0x00000133
Bug check parameters
0x0000000000000000,
0x0000000000000501,
0x0000000000000500,
0xfffff801632fa320
Device name
GlassWire Driver
Driver version
1.0.6.804
Driver path
C:\Windows\system32\DRIVERS\gwdrv.sys

@Glasswire, are you aware of this issue and working on an update?

2

@AZMikey2000

You are the only person to report this so far, sorry for the issue.

Could you send us the .dmp file?
https://www.glasswire.com/contact/

3

Hi, I’m still getting the BSOD. The latest one was today, but I typically get one every day or two. I used Microsoft’s WinDbg Preview and here’s the information it provided when I analyzed the dump:

SYMBOL_NAME: gwdrv+424e
MODULE_NAME: gwdrv
IMAGE_NAME: gwdrv.sys
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 424e
FAILURE_BUCKET_ID: 0x133_DPC_gwdrv!unknown_function
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10

I’ve tried upgrading and downgrading my network drivers to see if their versions made a difference, but that didn’t help.

Do you have any other suggestions?

Thanks!

4

I’ve love to take a look at the crash dumps to see if there’s something else triggering this crash.

5

Contact GlassWire Please email us the .dmp using a cloud system like Google Drive or Dropbox.

6

I just sent an email containing a Google Drive link to Ken.

1 Like
7

I did not receive it, could you send it to our helpdesk?
https://www.glasswire.com/contact/

Sorry for any confusion.