Hey! Help me pls! I have paid my account. Byt i can’t logint there. That is an error
“Dign in failed. An existing account is already signed into GlassWire on this device…”
But i don’t have any other accounts…
Hi wolrdedit
If you having trouble with Glasswire account login.
Send email to help@glasswire.com
They should be able to sort it for you…
Same here, can’t login to my new subscription for several days now. Emailing help @ glasswire . com doesn’t help since they simply don’t reply to my email.
I’ve been a satisfied customer a while back. Decided to come back after other applications weren’t as user friendly as Glasswire, but really disappoint by the lack of support for paying customers.
Yup same here, I just finished setting up a new PC, went to activate my licence, same exact problem, tried restarting, did a full deep uninstall, then reinstalled, cleared cookies and cache, went on another PC and signed out from all sessions and nothing. won’t let me sign in, same as the above issues and when it signs in to the web page it says my new PC has been added as an endpoint however it does not show in the list as an endpoint won’t accept the new PC as an endpoint and then when I go back to the app I see the same issues as above and still no upgrade to my plan.
I went through every page on my account, and there are no options for further help or to raise a support ticket. I have to come here to the forums. Cool.
All i can suggest is to send email to support
help@glasswire.com
KingKonNL From the comment above said they don’t reply.
Eventuality someone should respond.
Hello everybody.
@LordSpanner @KingKonNL @Lucio_Biondi @wolrdedit
If experiencing these issues, I suggest
- logging into the management console and deleting all the endpoints from there.
- Once the account is clean, open up the application (it should be on free version now) and log in again. This should open the management console and prompt the login form there.
The application should be back to your normale licence once logged from the web.
Please report any inconsistency and thanks for your patience 
When doing so, please be aware to log in in the right cell (US - EU/RestOfTheWorld)
Hello,
Thank you for bringing this to our attention, and thank you for your patience. We’re sorry to hear you experienced this. It seems there was a temporary issue that has since been resolved.
If you’re still encountering any errors or are unable to log into your account, please don’t hesitate to contact GlassWire Support at help@glasswire.com . We would be happy to assist you further.