Hello, I just upgraded from the Steam version to v today, but I’m unable to log into account. I can successfully log in on the webpage, but the client is stuck on this screen.
Hi @Johnny_Wong,
The web page is a portal to the Management Console. The web page should have automatically opened, please can you check all screens for the browser page? If it is not there, please ensure you don’t have any blocks on your device which prevent the browser from opening.
Let me know how you get on,
Katie
Hello, the webpage is opening normally, but after successfully logging in, the client is still on this interface.
Hi @Johnny_Wong,
For me to investigate further, please can you email help@glasswire.com and include the email address used to create the account?
Thanks,
Katie