Downgrade service

How-To
1

Good morning,
I need to downgrade my subscription. I am not using it to it’s fullest and only using it on one system.
I couldn’t find a way to do this easily.

thanks,
GT

2

Details are on our contact page under “subscription help”. It’s very easy.

You find your order email, then click “cancel”. There is no need to contact us to cancel.
@Graytalon

3

Thanks, Ken. But didn’t really want to cancel, just move down one step. Other than cancelling and resubbing is there another way?

Thanks,
GT

4

We’re working on a cloud-based upgrade/downgrade system. Sorry I misunderstood. Currently we have no way to do this.

5

So, basically, cancel and then resub at the other rate, correct?

6

Yes, that’s the current solution until our cloud registration system is finished. I apologize for the inconvenience.

7

Not a problem. Hope y’all get it handled soon. :slight_smile:

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