GlassWire 2.0 issues

@iraqigeek

Thanks for your feedback. I’ll comment on your numbered reports below.

  1. Actually the network tab should be disabled by default for new users. The first scan just checks ARP tables one time only and isn’t technically a scan. You must press the “scan” button to scan manually, then to make it scan automatically you must switch that on with GlassWire’s settings. Did you upgrade from 1.0? Perhaps somehow a user from 1.0 who upgrades had this on by default? Please let me know details and we’ll try to recreate this.

  2. Working on it. Please request it here. Future Feature Requests!

  3. We offered a perpetual license for several years and you never upgraded. The new subscriptions are priced lower and allow us to fund continual development. Please also note original GlassWire purchasers are getting a free upgrade to 2.0.

  4. Please report in our feature requests, thanks.

  5. I’m glad the clean install fixed it. If it happens again please email us any .dmp files you may find on your desktop if possible. Or, make sure and run Windows Update on that machine first if possible. It may also fix the issue.

We’ll keep working hard to improve, and of course with any new major update not everything will be perfect but we’ll try our best.