Glasswire 3.7.880 crashing - prev ver linked inside

GlassWire Help
1

Since the update to 3.7.880 I’ve been having Glasswire crash extremely often. Reinstalls and things like that are not fixing the issue. If I had more free time recently I’d look at the dump files generated. It is putting entries into Event Viewer when crashing. There’s been at least four or five entries since the update, and they all say the same thing. See below.

If anyone needs the previous version for the sake of stability, you can download 3.6.859 here.

Some entries from Event Viewer:

Faulting application name: GlassWire.exe, version: 3.7.880.0, time stamp: 0x689c6d00
Faulting module name: CoreMessaging.dll, version: 10.0.26100.4202, time stamp: 0x0f55ba4d
Exception code: 0xc00001ad
Fault offset: 0x00014f08
Faulting process id: 0x44C
Faulting application start time: 0x1DC383B2CA2878C
Faulting application path: C:\Program Files (x86)\GlassWire\GlassWire.exe
Faulting module path: C:\WINDOWS\SYSTEM32\CoreMessaging.dll
Report Id: 53954e54-8ca1-44f8-9b55-4548b49d44ec
Faulting package full name:
Faulting package-relative application ID:

2

@Huda_GlassWire Think you gets need more staff active on the forums.

3

From my experience, response time to support emails from licensed customers is 6-7 days. Which is hardly great.

4

It’s concerning it’s been over two weeks and nothing.

1 Like
5

Thanks for reporting this and for your patience while we’ve been investigating.

Our team has looked into the issue, and it appears that the crash originates deep within a Windows library (CoreMessaging.dll) and is related to Qt, the framework we use for GlassWire’s interface. We’ve found similar reports from other applications on Microsoft’s forums here: Microsoft Q&A: How to fix app crash under Win11 in CoreMessaging.dll

At the moment, we don’t see any crash dumps from GlassWire that directly point to this issue. However, we believe it may be resolved when we move to Qt6, which we are currently in the process of migrating over to.

We appreciate your understanding and continued feedback. If you continue to experience crashes, please share any crash logs or additional details you might have so we can keep monitoring this closely.

6

Thanks for posting this information, @Huda_GlassWire . I do hope there is a public beta available which would be very beneficial.

1 Like
7

It’s been almost three weeks since an update by staff and over a month since my initial report. The latest version crashes daily, often multiple times. Why hasn’t there been a fix released to at least stop the crashing? Even the previous version 3.6.859 occasionally crashes.

8

I think the staff must be on some sort of time-share. They pop-up for a couple of days and then disappear again for a month or more.

1 Like
9

@Huda_GlassWire It’s been nearly two months. Why is there no update? With the length of time the holiday season is no excuse. This needs to be patched at minimum asap.

10

The team are probably busy working on new colour theme.

1 Like
11

:joy:

That would be something that would benefit from being a community project that people can submit to the Glasswire site.

12

At this point I’m looking at another firewall. Why? Nothing has been addressed since OCTOBER 2025. My post here was on the 11th of October, well after this crash issue had been happening.

Two versions that crash randomly with not even a mention of a fix? It’s disappointing because this was at one point an excellent firewall.

I say this as someone who has an Elite license, as well.

2 Likes
13

Hey @Huda_GlassWire - what’s going on? No updates since October? Where’s the hotfix or next version to fix this? What’s taking so long?

@Sahar_GlassWire If you’re still around, can we get this escalated and fixed ASAP? Who else should we try and contact about this?

1 Like