Glasswire 3.7.880 crashing - prev ver linked inside

GlassWire Help
1

Since the update to 3.7.880 I’ve been having Glasswire crash extremely often. Reinstalls and things like that are not fixing the issue. If I had more free time recently I’d look at the dump files generated. It is putting entries into Event Viewer when crashing. There’s been at least four or five entries since the update, and they all say the same thing. See below.

If anyone needs the previous version for the sake of stability, you can download 3.6.859 here.

Some entries from Event Viewer:

Faulting application name: GlassWire.exe, version: 3.7.880.0, time stamp: 0x689c6d00
Faulting module name: CoreMessaging.dll, version: 10.0.26100.4202, time stamp: 0x0f55ba4d
Exception code: 0xc00001ad
Fault offset: 0x00014f08
Faulting process id: 0x44C
Faulting application start time: 0x1DC383B2CA2878C
Faulting application path: C:\Program Files (x86)\GlassWire\GlassWire.exe
Faulting module path: C:\WINDOWS\SYSTEM32\CoreMessaging.dll
Report Id: 53954e54-8ca1-44f8-9b55-4548b49d44ec
Faulting package full name:
Faulting package-relative application ID:

2

@Huda_GlassWire Think you gets need more staff active on the forums.

3

From my experience, response time to support emails from licensed customers is 6-7 days. Which is hardly great.

4

It’s concerning it’s been over two weeks and nothing.

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5

Thanks for reporting this and for your patience while we’ve been investigating.

Our team has looked into the issue, and it appears that the crash originates deep within a Windows library (CoreMessaging.dll) and is related to Qt, the framework we use for GlassWire’s interface. We’ve found similar reports from other applications on Microsoft’s forums here: Microsoft Q&A: How to fix app crash under Win11 in CoreMessaging.dll

At the moment, we don’t see any crash dumps from GlassWire that directly point to this issue. However, we believe it may be resolved when we move to Qt6, which we are currently in the process of migrating over to.

We appreciate your understanding and continued feedback. If you continue to experience crashes, please share any crash logs or additional details you might have so we can keep monitoring this closely.

6

Thanks for posting this information, @Huda_GlassWire . I do hope there is a public beta available which would be very beneficial.

1 Like