I have a Samsung Galaxy Note 9 running Android 10. I installed the Glasswire Data Usage Monitor app [version 3.0.354r] from Google Play and have been using it for quite some time. Every once in awhile I will restart my phone and the Glasswire app will not autostart, so I have to manually open the app. Is this a blip, or is there a setting on my phone that could be causing this issue? I also recently received a notification from my phone provider that I had reached my data limit (30 gigs). But Glasswire shows 24.3 gigs, and the data usage tracker in Android shows 26.2 gigs. Any ideas why all the values are not the same? Does it have something to do with the app not loading at startup? I live in rural Alaska and our data plans are very expensive, so I am hoping to figure out why the app’s value conflicts with my provider’s value.
I appreciate any help you can give. I have seen other posts in the forum and Glasswire’s responses always seem honest… I very much appreciate a response of “sorry, its a bug and we haven’t been able to fix it yet, really trying to, give us a couple weeks” instead of the generic response of “factory reset your phone, that will fix it!” I own the PC version of the Glasswire software and I must say it is one of my favorite apps. I am going to purchase the full app for my phone, but when I went to purchase it a bit ago I noticed the app didn’t load after my last restart, so I wanted to be proactive with solving the issue first.
Thanks for any help you can give!