Glasswire Cannot Connect to Local Machine


#1

Hi Glasswire Team,

In the last 2 weeks I have been unable to use Glasswire 2.1.137 on every local windows 10 computer device.

I have installed Glasswire several times and reinstalled it but the problem remains.

I have also tried all the install options (e.g. clean install) and yet the problem persists.

Please assist.

Marek


#2

Strange.

Could you send us some logs @marek?

Could you email us some logs? It will help us diagnose the problem.
https://www.glasswire.com/contact/

  • Stop the GlassWire service;
  • Copy log.conf to C:\ProgramData\GlassWire\service
  • Start the GlassWire service and reproduce the problem
  • Send us the logs from C:\ProgramData\GlassWire\service\log

Log.conf should be a notepad file called exactly “log.conf” with these two lines only:
log_path=c:\programdata\glasswire\service\log
log_level_file=-1