So, I just downloaded Glasswire and installed it. Unfortunately even after restarting my computer, Glasswire just doesn’t work. The main window just won’t open. I can’t find anything that could tell me what might be wrong.
So far I haven’t seen this issue. I use Windows 8.1 also. Could you try uninstalling GlassWire completely, rebooting, then reinstalling and see if that helps? If it does not help could you please send us any GlassWire logs that might be located in C:\Windows\Minidump?
Apologies (if needed) for resurrecting an old thread, but this is my very problem. I know, using Win8.1 in 2018?! Its what was on the laptop when I inherited it, what can I say?
Attempted install (and run following failed install) produces two error messages, both for missing files. “api-ms-win-crt-runtime-l1-1-0.dll” and the Qt5~ mentioned in other threads. There was an error that popped up once regarding missing MSVCP140.dll, but I can’t seem to get it to recur. How would I diagnose/find what Qt I have and replace it with the correct version? I’ve hunted down stray MSVCP’s before, that I can do., but what about that api?
I will let you know when I can. My home internet is out and I’m on a different machine right now. I’ve discovered that Libre Office 6 (the current version) also depends on that same Microsoft api, so that’s two unusable programs I have currently o_O
If you are experiencing this problem first try rebooting your PC. If GlassWire still cannot run please uninstall GlassWire in add/remove programs, then reboot your PC (this is an important step in the process), then reinstall GlassWire while checking its “clean install” option in its installer.