Glasswire Subscription renewed despite being cancelled

I cancelled my Glasswire Personal Plan a few weeks ago because I can’t afford to renew it this year. (although I think it’s a great service and want to get it again in the future)

Somehow it then reactivated anyway using card details that I NEVER gave to Glasswire (I purchased it previously on a card that has since expired).

This is really urgent for me and I need to cancel and have this refunded.

I’ve emailed both help@glasswire-com and billing@glasswire-com but am not getting any reply.

Please can someone from Glasswire contact me!?

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Has it been sorted out yet??

Yes, but not until I resorted to contacting Domotz directly.

Glasswire’s an awesome product, but their support service is slow.

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