Hi, im using glasswire and i love this app. But i have a problem. I need to open this app manually after couple hours. It dont show any errors that the app stop running of something. Now i installed another usage app for trying and this app is still running while i open glasswire for the 4th time. What will be the problem???
Also, do you use any third party apps made to speed up your phone, or secure it? Sometimes those apps kill background apps and GlassWire would need to be white listed with those third party apps.
Are you able to get to this screen for GlassWire (instead of the Facebook app of course)? Then make sure our background app activity is not limited by tapping the “Background activity” where it is NOT limited?
I think on your phone this can be accessed under settings/battery then tap on GlassWire on that screen.
Does that phone have any other white listing system for background apps in its settings? I wish I had access to that phone type so I could look myself. Sorry for the hassle.
Please uninstall GlassWire, then reinstall it and accept all Android OS permissions.
When the app stops working again and you notice please re-launch GlassWire and choose “send feedback” in the top left menu. This will send us crash logs and help us diagnose the problem if you feel comfortable doing so.
With other phones that have this issue there is almost always some kind of “battery saver” system built in by the phone creator. The user should then go to that setting and white list GlassWire. I have not used a phone like yours before though so I’m not sure what’s happening unfortunately, but logs will help us!