Do you see GlassWire in add/remove programs? If so could you uninstall, then reboot, then try again?
I don’t see the screenshot. Please email it to me.
The main issue we usually see is that our Windows service is still running. I recommend rebooting, then try to install GlassWire again. Rebooting usually kills our service.
If that doesn’t work you can find our service in the Windows Task Manager and kill it.