Mobile data not being counted against data plan on android


#1

Hi,
I have glasswire for Android. I use the data plan feature and it has worked great until about a week ago, when it stopped counting my mobile data. I have only my mobile data enabled and if I play a video, it still says 0B/1GB used, if I go on my carrier’s app, i can see I’ve used data.


#2

@Divanshu_Verma

Sorry for the issue. Have you made any changes on your phone that could have disabled our permissions? If you uninstall/reinstall does it solve it?


#3

I reinstalled and that seems to have fixed it.

Thanks


#4

@Divanshu_Verma I’m glad!

If it happens again please let me know. In this case, perhaps some third party app or Android itself removed our permission somehow. I have seen this happen before with an Android update once for myself.