Hi yall,
lately I suddenly get “No network connection” in Network Scanner.
Tried:
Restart service
Reinstall
Win 11
v 3.4.748
Any other suggestions?
Thx,
Carl
No one?
How do I get in touch with official Glasswire support?
You can get help at help@glasswire.com Hope that helps. 
1 Like
I have the same problem, tho sometimes those network devices appear in the log Analysis Tab but the Network scanner stays empty. And I have this since I updated it to the last version.
Same problem here. Any advice?
I just read their other threads… And literally, they are trying to solving things like this for years 
… And names it “Actively Working”… Idk it’s a team issue or anything like but they have to respond as quickly as possible… People have really spent Some money ( I didn’t )
Yes is there an update on this?
same problem any update how to resolve this?
Same issue, no network connection. This feature is the only reason I paid for the subscription 
abd it’s not working. Seems like this is a problem for years now, Contacted support still waiting on a response. At this point I just want my money back.
Well, they finally responded to me with a fix for the Network Scanner, and it worked. See Below.
Thank you for contacting GlassWire Support.
Could you kindly check if all Windows updates are installed? If not, please update Windows, then uninstall GlassWire and perform a clean installation.
If the issue persists, I recommend enabling Location services in Windows by navigating to Settings > Privacy & Security > Location , and then restarting the GlassWire service.
The location service did the trick for me
2 Likes
thank you, somehow by me is working again and I did nothing