Premium upgrade failed, cannot use Chase?

I tried to upgrade from free to Premium. Allegedly, I am linked via my Chase 1519 credit card; however, the process appears to have halted because the process said I cannot use Chase Bank.

I do not know how to fix this. I cannot find the contact button on my profile/Glasswire acct page.

Sorry you’re having trouble upgrading to Premium. I will reach out to you directly to help.

1 Like

Thanks Huda for reaching out to help!

@RolandJS Absolutely! In case you missed my direct message, you can click on the GlassWire menu icon in the top right corner of this screen and click on Personal Messages (envelope icon) to view private messages that are sent to you.