Remote Access Ver. 3.3.517

can’t connect to remote servers, the ports are open and firewall wall is off yet no connection!

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Dear @Hussain_Ali Thank you for your message. Would you kindly let us know the following information?

  • Please click on the remote server and take a screenshot of the message displayed on the screen.

  • Please collect the logs after attempting to connect to the remote server.

  • Please double-check the configured IP in the local and remote GWs by going to settings->RemoteAccess.

  • Please verify that remote access is enabled and that the credentials are correct.

Please feel free to submit your inquiry to the support channel at help@glasswire.com, and we will get in touch with you right away to further troubleshoot the issue you encountered.