I’m cancelling my subscription mainly because it is so unclear and tricky to do so.
I don’t understand why companies that do this, it does nothing more than aggravate customers making them even more likely to leave.
I love the product, but you’ve lost me as a customer.
Ed
Users are able to cancel their subscriptions directly from the Management Console. Alternatively, just send us an email and we can do it for you. Our email address is help@glasswire.com
Thanks,
Katie
You can find the renewal choice here:
It took me a little while to find this, but it is in the Management Console
It would be nice if my Management Console had this link, but it doesn’t.
I had to see an email to the Help address, you know, like it’s 2010.
