Stop making it hard to cancel subscription

I’m cancelling my subscription mainly because it is so unclear and tricky to do so.

I don’t understand why companies that do this, it does nothing more than aggravate customers making them even more likely to leave.

I love the product, but you’ve lost me as a customer.


Hi @Elliptic6749

Users are able to cancel their subscriptions directly from the Management Console. Alternatively, just send us an email and we can do it for you. Our email address is


You can find the renewal choice here:

It took me a little while to find this, but it is in the Management Console