I haven’t had this problem for two weeks now despite disconnecting from one network and reconnecting to another network many times. I’ve also been trying the different power states when moving between the networks just in case the problem is related to a change in the power state:
That’s great news! Hopefully this problem is finished. By the way, we just released an update this morning.
Downloaded the latest update, thanks.
I’d be surprised if this issue is finished but I’d be happy if it quietly disappeared. But last time it took a month to show up again so it may still come back.
I already upgraded. 
On Saturday at 3.05pm GlassWire stopped logging data. I didn’t notice until 8pm today when I noticed that GlassWire was stuck “Visualising network”.
I exited GlassWire and when I restarted it was stuck on “The GlassWire service stopped running (Restart GlassWire)”. In Task Manager GWIdlMon was not running. Killing the GlassWire control service and restarting GlassWire did not help.
I then restarted Windows and GlassWire is now working.
I noticed several “GWIdlMon.exe.####.dmp” files which makes sense since that service was not running. What’s strange is that they are only timestamped today between 14:33 and 17:47. I had shutdown the computer and restarted it at 13:53 after working on another network for a few hours.
2.33pm https://1drv.ms/u/s!AAZmDdwj5BUghcUd
2.45pm https://1drv.ms/u/s!AAZmDdwj5BUghcUj
3.32pm https://1drv.ms/u/s!AAZmDdwj5BUghcUi
4.04pm https://1drv.ms/u/s!AAZmDdwj5BUghcUh
4.59pm https://1drv.ms/u/s!AAZmDdwj5BUghcUg
5.37pm https://1drv.ms/u/s!AAZmDdwj5BUghcUf
5.45pm https://1drv.ms/u/s!AAZmDdwj5BUghcUe
The Windows system event log also has a warning and I notice that GlassWire is no longer activated:
“Name resolution for the name activate.glasswire.com timed out after none of the configured DNS servers responded.”
I don’t know what to make of this. If I hadn’t had problems like this before I would assume that it might be related to problems I’m having with Windows 10 since the Anniversary Update two weeks ago. I am planning to do a clean install to revolve these issues.
If you want to email our contact page the dump files we can probably figure out what’s happening. Thanks for your report.
Can’t you download them from the links?
FIXED - When I experienced Glasswire stuck on visualizing network, I went to services, double clicked on the Glasswire service and clicked the LogOn tab. Then just click the “Allow service to interact with desktop” radio button. Click ok and reboot. Done. It all works fine. This provides the program proper credentials to run.
