Update 3.8.1061 - Network scanner shows no connections

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Sorry to hear you’re running into this! There are two common causes we’ve seen for the network scanner showing no connections:

1. WLAN AutoConfig service set to Manual
Check if your WLAN AutoConfig service is set to Automatic. To do this:

  • Press Win + R, type services.msc, and hit Enter
  • Find WLAN AutoConfig, right-click > Properties
  • Set Startup type to Automatic and click Start if it isn’t running

2. Location services disabled in Windows Settings
The network scanner relies on Windows location permissions to detect devices. Go to Settings > Privacy & Security > Location and make sure location access is enabled.

Try either or both of those and let us know if it resolves the issue!