The other part is that there is no remedy for the impact on my data. I now have a collection of disconnected GlassWire database files that contain my data for several years with no means to get them into one time series in the current database. Even when I fixed the 2.2.258 problem, I was still left with a gap in the data between when the problem occurred and when I copied back the database from the previous version.
I’m speaking bluntly but feeling sad that I should even have to say this.
I don’t need another sorry, I need a turnaround in Glasswire efforts to remedy the problems that you’ve created for us users.
What is the use of having unlimited history if it gets curtailed every year by Glasswire bugs so I’ve never managed to use that feature?
I’ve lost data or the entire database at least once a year for five years and you’ve never provided a remedy for any of the broken history. There’s literally 100+ topics with lost history, not just usage but alerts too:
Your fixes only ever restore the ongoing functioning of Glasswire and always neglect to deal with the other impacts it has on us users. We are powerless to resolve this ourselves because you won’t provide a suitable feature/tool and you won’t provide the database format so a third-party product could be feasible.
