This pass weekend I had to reformat my hard drive. After doing the reformat and reinstalling GlassWire
In my account setting it shows that the free version and not Premium that I paid for. I have look around and cant find where my activation code is , as it not in my billing details.
That info was on the hard drive that crashed. No info on hard drive was recoverable.
I have looked through all of my saved emails and can’t find it. My hard drive trashed itself and I was unable to get any of my files off of it. I lost images, docs and backup files that were still on the drive and hadn’t been backed up.
I can see from your screenshot that you have a Premium license there for you do not have an activation code. As we can see from your screenshot of the endpoints page, there are 2 devices listed, the top one has the license “Premium” and is “offline”, the bottom one has the license Free and is online. Please delete the top endpoint which is marked as offline, this will release the Premium license and you will then be able to use to upgrade the remaining endpoint.
Please note that you can always email help@glasswire.com where we respond and resolve these issues almost immediately.