Window position & size

GlassWire Help
1

Hello,
I have noticed that GW is not “always” remembering the window position and size I set.
In time it ends up in the very top left-hand side of screen, and reverts back to its original size. This was a problem in the past which got fixed with an update, but it is back again for some reason.
I have the latest version 105 installed. FYI. This also happen on the previous version 102.
OS Windows 10Pro.
Thank you.

2

@GlassWare

Nobody else has reported this yet. Do you use any Windows utilities that control window size/position by chance?

How can we recreate this? Please let me know the steps so I can try to make it happen with my PC.

3

Hi Ken
No not using, any “Windows utilities that control window size/position”.
I have now moved the window to a different part of my screen, and will monitor this further. It usually takes a few days and reboots to show that the window has changed position. Will let you know if the problem returns.

4

Yes, I’ve observed that on a Win 10 1709 Pro system running Basic.

But only after a system restart. Once resized, the size and position are persistent. Until the next restart.

It doesn’t occur after a hibernation wake up.

As I normally use hibernation on all my systems (one GW Basic, three Pro) I would not have noticed this.

Coincidentally, on Tuesday on the system referenced above, I was testing an app having a particularly worthless uninstall (crashed half way through even with Revo’s Hunter) which I had to take on manually, requiring several restarts.

Each time, GW opened to size 1367x531 parked at 225x450 on a 1920x1080 monitor; I just restarted it to get that data. Once I set the vertical to about 1000, it stays there. Until a restart.

1 Like
5

Thanks. We’ll try to reproduce this and fix it permanently.

6

Hi there,

same problem here - after restart my Glasswire windows is small. I dont actually mind that it changes position, but the size is annoying.

Windows 10 Ent N 1709

7

Hi Ken
Just reporting back that it is still happening ever second or so days after rebooting.
OS Win 10 1709 Pro.
Now looks like i am not the only one this happens too.
Thank you.

8

[quote=“GlassWare, post:7, topic:6376”]
Hi Ken
Just reporting back that it is still happening every fourth or so day. I am rebooting the PC each day.
[/quote] I have even updated to the latest version when it was released, and it still happens. I would say it would be the same for a few others as well, that reported on this topic.

9

Thanks. We’ll keep trying to make this happen. I’m having trouble recreating the problem even after multiple reboots and testing. Our QA can’t recreate it either yet.