This issue is usually caused by a database corruption. Unfortunately the fix would be to uninstall our app, reboot, then reinstall using the “clean install” option. This would lose your history/settings but it may solve the problem.
Also, please note we will have an update out this week and it may also solve your issue. I’ll announce the update here in our forum when it’s live.
Please email .dmp files to Contact GlassWire and use a third party cloud service to send it like Google Drive or Dropbox. I recommend waiting until our next update to do this though because it’s possible the update will solve your issue and it won’t be very useful for us to look at a .dmp file for an old version of GlassWire.