Cannot connect to local server

GlassWire Help
1

Won’t connect to local server. Did all things that is said in faq. Another similar app works fine.

Seems like it registry problem?

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2

Same problem. Installed the new version over the top of previous one. Rebooted. Cannot connect to server.

1 Like
3

Same problem after 5–15 minutes, with or without the Legacy Driver…

4

Same problem here after following the instructions no network connection.

5

We’re aware of this issue affecting some Windows 10 users in 3.8 and are actively working on a hotfix. We’ll share an update as soon as the fix is available.

Full details and updates are here: GlassWire 3.8 - Windows 10 “Cannot connect to local server” Issue & Hotfix Update

6

This is a known issue in GlassWire 3.8 on some Windows 10 systems. A hotfix is in progress. Check the official GlassWire update page for the fix and avoid workarounds until it’s released.

7

We released a hotfix this week for this issue. Check out this post for more details: GlassWire 3.8 Hotfix Released – Windows 10 Service Startup Issue Resolved - #5 by Crownofgray

8

If the issue continues after installing the hotfix, please follow the steps below to create a log file and send it to our team.

1. Open the GlassWire folder

  1. Press the Windows key + R on your keyboard.

  2. In the box that appears, type: C:\ProgramData\GlassWire\service-full

  3. Press Enter.

2. Turn on logging

  1. In the folder that opens, find the file named glasswire.

  2. Right-click the file.

  3. Click Open with → Notepad.

  4. If Windows asks, choose Run as administrator.

  5. In the file, find this line: LogEnabled = false

  6. Change it to: LogEnabled = true

  7. Click File → Save, then close Notepad.

3. Restart the GlassWire service

  1. Press Windows key + R again.

  2. Type: services.msc

  3. Press Enter.

  4. Find GlassWire Control Service in the list.

  5. Right-click it and choose Restart (or Start if it is stopped).

4. Reproduce the issue

Use GlassWire normally until the problem happens again.

5. Send us the log files

  1. Open this folder: C:\ProgramData\GlassWire\service-full\log

  2. Select all the files in the log folder.

  3. Send those files to us at help@glasswire.com or send it to me as a private message in this forum.

These logs will help our developers understand what is happening.

Thank you!