Feature Requested: Fix Download Scale (Vertical)

I don’t recall seeing an email about surveys and I do review all emails, all I get is like a weekly summary of things which I vaguely glance at. As for regularly visiting the forum, well there are too many things like that in life to keep up with so rarely happens.

My problem though with what you say is that you don’t recognise the need for it yourselves and are just relying on surveys (or rather than this forum?!). Maybe surveys don’t always work? (it didn’t for me, I didn’t even know there was one). Or maybe people answering surveys didn’t think of it as an option and just accept that’s how GW is (and seemingly will never change judging by responses so far), or depending on the survey type and how it’s written maybe there wasn’t a suitable question, or maybe anyone wanting fixed scales gave up on GW ages ago (which in effect I did) and therefore wouldn’t be around to answer your survey?

I think my analogies with clocks, speedometers, and min-max gauges adequately illustrate the importance of a fixed-scale need, even on just a usability/visual quick-reference level.

Imagine how hard things would be if the hands of my on-screen clock or the red circle on my calendar never changed position, but the numbers did:
2017-11-06_223929
It would make life much harder, but I guess one could at least say that twice a day for the clock, or once a month for the calendar, one, other or both would at some point be visually correct and in context within defined norms - that’s what GW’s ever-changing graph does to me and I’m amazed more don’t find the same and that you haven’t just allowed a fixed scale as an interface option from day one.

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Just a comment to say that the lack of fixed scale options is the main reason I can’t justify paying for GlassWire.

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Probably never going to happen. I check back occasionally and GW has been uninstalled (and paid for) since I brought this up, um, one, maybe two years ago.

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Similarly, looking back here to see if the much needed fixed scaling is implemented yet?

Setting up a new computer and would like a bandwidth monitor but one that would be visually useful (for all the obvious reasons) - did GW add the option yet?

Would gladly buy if they have but can’t find any info on it, so I assume not!

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I’m glad that @zeker and @MrArtist keep bringing this up.

@Ken_GlassWire, this must be the most requested feature that has not been implemented. If you search for “fixed scale”, you can see how popular it is.

I don’t need this feature most of the time but it should be a implemented so I can use it when I need it.

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Thanks @Remah

I don’t get why it’s such a problem, even on short timeframes?

All I need is to see is a graph that doesn’t bounce all over the place changing the units but not the max-peaks level. Is it really that hard to do?

Like I said above a few times above over the last year or two, as things stand with GW, it’s like having a car speedometer showing roughly near maximum all the time but only changing the units, or having an analogue clock with the hands roughly in one position but changing the numbers accordingly - I just don’t understand the logic or why most people seem happy with the way it is?!!

I can understand GW’s current method helps show the small details of what’s happening, but as an overall performance indicator, available at a glance, GW fails miserably and I can’t put things into context at all.

Someone please tell me why my view/need of the world is not more widely understood?

Right now, with setting up my new computer, all I want to do is see how my downloads are performing while various large downloads and cloud services do their tasks and to get an overall view of how quickly things are going in relation to how fast things potentially can be on the network I’m currently on - with GW, it so hard to do or see consistently.

Whilst the first claim of GW is “Visual Network Monitoring” in its website “Features Section”, it’s so hard to actually achieve in a consistent way - it’s ironic and defies logic!

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Needless to say; I agree completely! Purchased, but unfortunately, don’t use GW.

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@zeker, I feel your pain and have valued your contributions to this seemingly futile cause.

I just wanna know why most people don’t see the need? Has the Internet, App World and Dumbing-Down of interfaces and advanced needs really got so bad that simple functionality is lost forever?

Brave New World 2.0.!

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This might get more traction if members Like :heart: the post where it is suggested in the main feature request topic - FYI, a continuation is at a later post:

Like :heart: the post on the link below

:arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down: :arrow_down:

Future Feature Requests!

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I just tried to “Like” the post, but it looks like I did that before…

For everyone that sees these messages looking for this “basic functionality feature”, please go to the link and “Like/Love” it also.

I like your message from ages ago that said:
I guess we’ve got a catch 22 then, Ken. If I had found GW more useful and was using it, I may have frequented the forum more often and seen that [the survey/etc].” - My view exactly!!!, And I tried to say similar in one of my posts - i.e. how can one respond to a questionnaire locked away in a basement that one doesn’t frequent, behind a door that says “Not Working”.

It’s a strange world that makes it so hard to find/discover things and have to “like” something rather than it be common-sense/logic and “cool” added for creativity/functionality. One would hope that creators/developers would not principally rely on pure “social” suggestions/feedback ratings but would also have some gumption to create and steer without relying on the mass popular vote (isn’t that where politics keeps going wrong these days!)

I love the concept and looks of GlassWire… it’s inspirational, visual and attractive! But I won’t install it (or buy it) because, err, it’s not visual in a really really basic and fundamental way… - go figure ! … (somebody, please explain why I don’t get the GW methodology)

I’m really not sure why the developer(s) ignore or can’t grasp/add the (basic/fundamental) “feature” that I (and others) crave so much? It’s like GW were given some code from the future and don’t know what to do with it.

In so far as pandering to user’s needs and extrapolating future needs/development, if GW ignore advanced/basic requests/features/suggestions, then all I can say is: Garbage In/Garbage Out.

Sorry to sound so strongly, I’m not normally like that, but given a brilliant product, it’s so sad to see it fail.

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I check the feature requests myself, and I did not notice that this feature was requested a lot as @Remah showed. So, perhaps I should have paid better attention.

We also have an Android app and I do all support and check all feedback for that app and I have never seen anyone request this feature there, and the functionality of that app is similar to Windows.

For me personally, if I want to see a less changes in the graph I will make the time period of the graph longer… then it changes much less. If we had a static slider it sounds really nice, but with real world usage it may cause the usage to get so large the graph is just completely filled up, or the network activity will be so small you can’t even see it. So you’re probably going to spend all your time adjusting the graph constantly… but I guess there are other apps that work this way so perhaps I’m wrong.

Anyway, I don’t recall anyone asking for this feature for awhile so that’s why we’re not jumping to add it but it’s like anything else on GlassWire, and if a lot of people request something we’ll consider it.

I take exception. I have written to Glasswire about this a few times (in the past 3 years.)

It is not difficult to fix the vertical axis.

It makes sense to immediately visualize what the bandwidth.

It does not make sense to keep looking at the scale to see if the large graph is in the KB or the MB or the GB …

Each time people ask for it, Glasswire gives an excuse not to do it.

I was a programmer and realize (as you would) that it does not take much to implement. All competitive products have it.

Please give us a 2019 present and implement it.

Thanks and a Happy new year

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I’ve requested it several times over the past two plus years and have largely felt ignored. I’d given up until receiving notification when Remah tagged me in his post. The first time I am aware of this being requested was four years ago: Suggestion - fixed scale for graphs. And you said:

The thread we are now posting in alone has requests going back years. It even refers to and posts a screen shot of Networx (https://www.softperfect.com/products/networx/) from a year ago that works this way despite your claim that you had not been aware of any. (Networx is also what I now use for the graphical display.) So, perhaps more attention is warranted. It seems you rely more on bias of what you think things should be?

And, you encouraged use of the feature feedback thread for this. Take a look at the top liked posts (not that people have used this system reliably). Mine, referenced here, was among the highest number of “likes” among all the posts according the the system you initiated and encouraged and simultaneously seemed to disregard. Ironically, you were one of the people that “liked” my post in that thread!!

Please take a look at this feature request again.

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I’ve not used the Android app.

It seems such a simple request, just make the vertical scale fixable at user chosen certain levels of unit and maximum peaks.

If there can be a simple toggle/click to zoom in on the details (as we see in GW now), then all the better.

For me, most of the time, I just like to see current performance right now to confirm everything is working as expected, not every minutia of what is happening bit by bit. Sometimes though, I do like to examine each thing going on in the way GW currently shows, but that’s rare and scary when one realises how much network activity is actually going on, but mostly can be ignored.

An easy to see current and consistent overview would be brilliant to see in GW that otherwise looks fantastic.

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Can you share what program provides this nice clock/calendar Mr. Artist? TIA

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Hi Zeker,

Sorry, I no longer seem to get email notifications from this forum - I only noticed your question when I logged back in to see if our request for the blindingly obvious fixed scales had been implemented yet (I doubt it).

Checking my GW account settings seems like all notifications got turned off - I don’t recall doing that myself but maybe I got fed up with how GW is ignoring the requests?

Anyway, to answer you question - the clock is a Win7 Widget. Widgets sadly seem to be a thing of the past even though they were so useful - I have a few running all the time showing CPU, memory and network info at a glance - to do anything similar on Win10 seems impossible these days - so much for progress!

The calender is a brilliant piece of software I found a while ago (not a widget, so okay on WIn10 I guess) , it’s called Rainlendar. it so simple in appearance but with lots of configurable options that I can also have on-screen like To-Do lists, Events, etc.

The picture shown here is what I have in one corner of one of my monitors - I also have the Networx panel next to these (as shown above in this thread) which neatly and clearly shows me my (fixed scale) network traffic - it would be nice to replace it with something like GW, but until they can show a scale that doesn’t keep jumping all over the place out of any known context, scaring the hell out of me, then Networx is what I’ll stay with.

Have GW added fixed scaling yet?

Thank you. I’m on Win 10. Will stick with my combo of ClocX and Desktop iCalendar. Both are aging, but still run. I also use Networx for the visual graph, larger one on desktop, mini in the taskbar.

Still no fixed GW scale.

Here’s a snip of the right side of my screen:

Found myself back at this site to see if there’s any mention of fixed scale being included yet - No it seems, but I noticed this in the manual:

The scale of your graph may change occasionally due to your current network usage but it’s nothing to worry about, unless you don’t know what you’re downloading that’s changing the scale. If that’s the case click the graph by following the “Clicking the Graph” instructions above and figure out what you’re downloading for peace of mind. That’s why we made GlassWire, to help you understand what’s happening with your network activity.

Ironically, that last sentence is exactly what GlassWire is NOT doing if it can’t fix the scale so that I can instantly see out of the corner of my eye via the graph if there’s a massive unexpected spike, loss of activity or even just if something has finished downloading, as also evidenced by the author having to say “peace of mind” and “nothing to worry about” when referring to the ‘scale’ changing (but not the graph heights) - surely fixing the scale and varying the graph is the logical way, and so much easier to see at a glance than having to constantly think about what scale and relative units it’s currently in!!!

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I’m still waiting, coming up to 5 years, for fixed scales. For me, I need fixed scales primarily for the reason I quote above.

I don’t understand why there is such reluctance to provide a simple and basic feature that makes the graphs useful for so many of us.

:broken_heart:

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After our backend update is out and our Mac version is released we plan to do a UI refresh. Then we can look at adding more graph options, views, and features.

Thanks for your feedback, it is not forgotten.