Glasswire service keeps stopping

1

The Glasswire service keeps stopping/crashing on multiple windows machines.

On my main PC I see the following entry in the Event Viewer

  • System

    • Provider

    [ Name] Service Control Manager
    [ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
    [ EventSourceName] Service Control Manager

    • EventID 7034

    [ Qualifiers] 49152

    Version 0

    Level 2

    Task 0

    Opcode 0

    Keywords 0x8080000000000000

    • TimeCreated

    [ SystemTime] 2024-01-14T06:13:38.1865767Z

    EventRecordID 98401

    Correlation

    • Execution

    [ ProcessID] 1876
    [ ThreadID] 55288

    Channel System

    Computer Woomera-PC

    Security

  • EventData

    param1 GlassWire Control Service
    param2 1
    47006C0061007300730057006900720065000000

Binary data:

In Words

0000: 006C0047 00730061 00570073 00720069
0010: 00000065

In Bytes

0000: 47 00 6C 00 61 00 73 00 G.l.a.s.
0008: 73 00 57 00 69 00 72 00 s.W.i.r.
0010: 65 00 00 00 e…

Windows 11 23H2
Glasswire 3.3.630

2

Other users have similar issue. More here: Issues with version 3.3.630 - #22 by Scyzor-yk

3

Hi @Woomera

Thank you for the feedback. To investigate this issue we need Windows logs and dump file. Please email these to help@glasswire.com.

Thanks
Katie