Installed (clean install) the new/current version 3. GW message appeared to sign-up/sign-in into your account or use a license key. Clicked the license key option and entered an Elite lifetime key. Activation successful.
Settings - Account - to deactivate the device/license.
Haven’t created an account yet.
Im aware of this now but this doesn’t answer what’s going to happen with the portal as this says we only have a 7day sub. Hence the name “Legacy Pro/Elite” which in my interpretation looks like some features we will have to pay for.
Did you remove your license before running the clean install?
GW was not installed on the system. Fresh GW install here. After activating with a key, another GW message appeared to sign-in into your account to get apps score.
OK that explains alot… Be aware once you sign into the account via the app you cant sign out or at least there isn’t a sign out option.
I don’t have an account. I may create one once more info is available and if the account is useful.
Hi Ferdinand,
V3, along with all previous versions of GlassWire has both a free version and a paid version. The Management Console (portal) is a necessary feature which both free and paying customers have access to.
Please rest assured that users who have legacy paid license codes, Basic, Pro and Elite, are still able to activate these codes to endpoints from within the endpoint app itself.
To create a more user friendly and flexible system, in V3 we have stepped away from these old activation codes and have implemented Plans. Therefore, new users can choose a plan with the number of Premium (paid) endpoints they desire. Equally, users with codes can choose to stop the renewal of their legacy license codes (Basic, Pro and Elite) and switch to one of the new Plans if they so wish to. Plans can be purchased directly within the Management Console via Stripe and Premium subscriptions can be assigned to endpoints directly via the Management Console.
The 7 day free trial that you see is in relation to the Plans, not the Management Console itself. We made the decision to allow all users, new and existing, to have a 7 day free trial of the Plans. So you are able to choose any of the plans and trial it for 7 days.
e.g. Alongside your current legacy Elite licenses, you are able to trial the Family Plan (5 x Premium endpoints) for 7 days. Allowing you to try the new system and also activate 5 additional endpoints on the paid version for 7 days.
With regards to Sign out, this is all now managed from within the Management Console. If you wish to sign out of a particular endpoint you will need to unassociate it with your account. You do this by going to Endpoints > 3 dot menu > delete endpoint. The endpoint will then be signed out.
Please let me know if I can answer any further questions.
Katie
This is what they promised
GlassWire Elite
One time fee. Unlimited graph history, unlimited remote connections, ask to connect mode, lock down mode, a mini graph, network device detection, webcam/mic detection, new skins, and more!
Hi SE7EN,
Your Elite code, along with all other legacy codes, is still valid on V3.
Katie
Personally i dont like the way this is moving. Seems to me all the new features will go to paying customers and the legacy license holders will loose out unless we as you put it “Switch to a new plan” paying one at that. I need to look at my options now. In the mean time can you please get rid of the annoying NAG that reminds user to sign into an account?
Hi Ferdinand,
I think you have misunderstood. As a paying user you have access to all the new features.
We only have two types of user types, those who do not pay (free users) and those who pay (whether they have a legacy license or one of the new plans).
To confirm, the feature set for all paying users, legacy license holders and those on a new Plan, have the exact same feature set.
Please let me know if there is anything else I can clear up.
Katie
Some of us have Lifetime Elite like myself so will they continue to be Lifetime for all versions including v3 and please be clear!
To bad that Ken isn’t with Glasswire anymore…
Thanks,
Hi TripleHelix,
Yes.
Thanks
Katie
Hi Katie,
The installation over the old version went smoothly.
On the other hand, a popup window appears regularly to create an account… how to disable if you don’t want this option ?
It is no longer possible to sort the firewall entries alphabetically (which was previously possible by clicking on “Applications”) next to the search icon"). Entries remain in disarray.
In Win 11, clicking in the side scrollbar no longer advances the firewall application entries page by page (this is not the case in Win 8.1).
Thank you
Hi Katie.
One other detail to nail down: I have Elite Lifetime with ten installs allowed.
That will remain correct?
And when we are talking 10 installs, that means 10 active.
Also, most people will end up with two login/account configurations. A new one for the dashboard plus account administration going forward; and the forum login credentials for conversations like this one.
Thanks for your help.
RICK
Hi Katie,
I still don’t understand. I have an Elite license, what will happen after the 7 day free trial of the Management Consol ends? Will I need to purchase some of the premium plans to be able to use the management console? and what about the buy button in the menu? why is it there when I already have a paid plan?
Also, what will happen at the renewal time for my Elite license? will I be able to renew with the old system or will I have to purchase one of the new premium plans?
No idea how/if people with the key-based subscription will be able to renew but from my understanding, people with perpetual legacy licenses will be able to use all the new cloud features as if they had an active subscription. The trial shows up for all new accounts, in GlassWire, if you see “Premium” in the top left, you are using the new account-based license, if you see the old plan names (Elite, etc.), you’re using the old system.
Just did the update and already seeing that features we once had as Pro and Elite (unsure if free had this) users are suddenly locked behind this new subscription model? Excuse me but wtf?
As you can see in this image below…
Now let’s talk about why the traffic change is not only a poor decision, but bad overall.
“Sign in to see the Average Apps Traffic consumption across GlassWire users.” Before this was showing actual, real-time local traffic speeds on your device to the network. Excellent for monitoring things to see what may be hogging bandwidth or behaving abnormally.
Now, you have to sign in to even look? And who cares if it shows what everyone’s average is…? I for one do not care what the average is for other users. Saying what the average is for the userbase… That’s not the point of a firewall monitoring network speeds. Perhaps in a separate column, but do not alter and change the existing behavior in order to push something for a pay-for-plan.
Guess we’ll see what else gets stripped and changed in one week from now.
Think i will be staying with ver2 for awhile, or even longer until all this gets sorted. I know for me i really don’t want to sign up for account, and also do not like to be prompted for one. I just want to enter my legacy license key and that’s it. I like to keep all my data local, and not on some server that could be hacked etc. Please GW Team can you fix these issues?
Thank you…
I downgraded back to 2.3.449.0, fortunately it looks like the database is still compatible, at least I didn’t run into any issues so far. The locking features behind the account and the privacy concerns (I made a thread about it) leave a weird taste.
Hey SecureMix, what happened to this?
I didn’t highlight that by the way, that was part of the page!
Seems that SecureMix is following the money and moving to the subscription model - Legacy lifetime licenses be damned.
Most of us will have to decide if the product still provides value. I had it running on 7 systems at home. The main thing I used it for was tracking bandwidth use, particularly on the kids computers.
I never used the firewall, because I had malwarebytes firewall control - which, unlike glasswire, allowed you to block apps from the context menu
At a cost of over 100usd a year [more than 5 devices], the price far outstrips any value I get from it. I will simply switch to the free version [in any event the v2 elite license activation kept failing on the devices 90% of the time] or move to another product.
It was great while it lasted i guess
Also, a word of advice, I think i have observed that Glasswire is messing with firewall rules. on two different pcs where I installed glasswire 3.0, my firewall rules [Malwarebytes firewall] went from medium filtering [green checkmark] to low filtering [orange checkmark]
The implication is that glasswire may by design be resetting your firewall filters to a less secure level
